Last updated: 2026
1. Introduction
Agra Ltd / Safari Den (“we”, “us” or “our”) respects the privacy of visitors to this website and takes reasonable steps to protect personal information submitted through the website.
This Privacy and Cookie Policy explains what information may be collected when you use the Safari Den website, how that information may be used, the technologies used on the website, and the choices available to you.
2. Responsible Party
Responsible party: Agra Ltd / Safari Den
Website: www.safariden.com.na
Email:
Telephone: +264 61 290 9293
Location: Auas Valley Shopping Mall, Bessemer Street, Windhoek, Namibia
3. Information We May Collect
Depending on how you use the website, we may collect information that you provide directly to us, including your name, email address, telephone number and any information included in an enquiry submitted through a website form.
The website may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, approximate location, referral source and interaction data through website analytics and similar technologies.
4. How We Use Information
Information collected through the website may be used to:
- respond to enquiries and requests for information;
- provide information about Safari Den products, promotions, competitions and services;
- assist customers with store and product enquiries;
- operate, maintain and improve the website;
- understand how visitors use the website;
- detect technical, security or misuse issues; and
- comply with applicable legal or regulatory requirements.
5. Contact and Enquiry Forms
When you submit a contact or enquiry form, the information you provide is used for the purpose of responding to your enquiry and providing the assistance you requested.
Please do not submit sensitive personal information through general website enquiry forms unless it is necessary for the enquiry.
6. Google Analytics
This website uses Google Analytics 4 to help us understand website usage and performance. Google Analytics may collect technical and usage information such as pages visited, device and browser information, approximate geographic information and interactions with the website.
Google Analytics technology may be loaded when the website is accessed. Your browser, privacy settings, tracking protection or other software may restrict or block some analytics requests.
Information collected by Google Analytics may be processed by Google in accordance with Google's own privacy practices.
7. Cookies and Similar Technologies
Cookies are small data files that may be stored on your device when you visit a website. Safari Den may use cookies or similar technologies that are necessary for website functionality, as well as technologies used for analytics and website performance measurement.
The website currently displays a cookie notice informing visitors about the use of cookies. Some analytics technologies may be initiated when the website loads and may also be controlled or blocked by your browser or privacy settings.
You can manage or delete cookies through your browser settings. Blocking certain cookies or website technologies may affect some website functionality.
8. Social Media and External Websites
The website contains links to external services and social media platforms, including Facebook, Instagram and Agra websites.
When you follow an external link, that third party's own privacy, cookie and data-processing practices apply. Safari Den is not responsible for the privacy practices or content of external websites.
9. Store and Location Information
The website provides store, branch and location information to help users find Safari Den products and participating Agra branches across Namibia.
Location information displayed on the website is intended for customer convenience. External mapping or location services, where used, may process technical or location-related information according to their own privacy policies.
10. Regulated Products
Safari Den's website includes information relating to hunting, shooting, firearms, ammunition and associated products.
The website is primarily an informational and promotional platform. The availability, sale, transfer and use of regulated products remain subject to applicable Namibian laws, licensing requirements and other regulatory controls.
Nothing on this website should be interpreted as authorising the purchase, possession or use of a regulated product contrary to applicable law.
11. Payments and Online Accounts
The Safari Den website does not currently provide a public online checkout facility or customer account system through which visitors purchase products directly from the website.
If these services are introduced in future, this Privacy and Cookie Policy should be reviewed and updated to reflect the additional information collected and processing involved.
12. Sharing of Information
We may share information with service providers where reasonably necessary to operate, secure, maintain or analyse the website, or to respond to enquiries.
We may also disclose information where required by law, regulation, legal process or a lawful request from an authorised public body.
We do not state or imply that personal information submitted through the website is sold to third parties.
13. Data Security
Reasonable technical and organisational measures are used to protect information processed through the website against unauthorised access, loss, misuse or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, for legitimate operational requirements, or where retention is required by applicable law.
15. Your Choices
You may contact us to request information about personal information you have submitted through the website, or to request that inaccurate information be corrected where reasonably possible and appropriate.
You can also manage cookies and tracking technologies through your browser's privacy and cookie settings.
16. Children
The website is intended for a general audience and is not designed to knowingly collect personal information from children through dedicated children's services.
Some products referenced on the website are regulated or age-restricted and are subject to applicable legal requirements.
17. Changes to This Policy
We may update this Privacy and Cookie Policy when website functionality, technologies, business practices or legal requirements change.
The latest version published on this website will apply from the date shown above.
18. Contact Us
If you have questions about this Privacy and Cookie Policy or the handling of information submitted through the Safari Den website, please contact:
Agra Ltd / Safari Den
Email:
Telephone: +264 61 290 9293
This policy is intended as a practical website privacy and cookie disclosure based on the website functionality identified at the date above. It is not legal advice and should be reviewed by an appropriately qualified legal professional where formal legal assurance is required.